Contact us ↗
← Maintenance & repairs

Fault reporting / maintenance

Tell us what
needs attention.

Provide the location and a clear description of the signage fault. We will prepare a structured WhatsApp message for the Sign Image team; you can then attach photographs before sending.

Start a fault report

One clear brief.
A faster assessment.

This page does not upload or store your information. It prepares a message on your device and opens WhatsApp or your email app for you to review and send.

Photographs

Attach these to the prepared message before sending. Do not enter an unsafe area to take a photo.

  • A daytime photo taken from a distance, showing the whole sign and the surrounding area — this lets us assess installation height and access, since a cherry picker or other access equipment may be needed and will affect the quotation.
  • If it's an illumination fault: a night photo of each affected sign, plus the daytime distance photo above to check accessibility.

Potential safety concern?

Keep people clear of the area.

For loose, unstable or electrically unsafe signage, restrict access where possible and call Sign Image directly.

Call 012 666 9124 ↗