Contact us ↗Legal
Last updated 12 July 2026. This page explains what happens to your information when you reach out to Sign Image.
This website doesn't use contact forms, tracking cookies or analytics scripts. Every "get in touch" link on this site — phone, email, WhatsApp — hands you off directly to your own phone, email or WhatsApp app. Sign Image only receives what you choose to send us that way, and we use it only to respond to you and deliver the signage work you've asked about.
When you call, email or WhatsApp us using the links on this site, you may share personal information such as your name, phone number, email address, company name, site address or project details. We receive this directly through that channel (your phone network, your email provider, or WhatsApp) — not through any form or database on this website.
We use the information you send us to respond to your enquiry, prepare quotes or site surveys, coordinate signage projects, and keep in touch about work in progress. We don't sell, rent or share your information with third parties for marketing purposes.
This site loads typefaces from Google Fonts, which may process your IP address as part of delivering those fonts — see Google's Privacy Policy for details. Beyond that, this site does not set tracking or advertising cookies and does not run analytics scripts.
Information you send us by email or WhatsApp is stored on those platforms' own infrastructure under their respective security and privacy terms. Internally, only Sign Image staff involved in responding to your enquiry or delivering your project have access to it.
Under South Africa's Protection of Personal Information Act, you have the right to ask what personal information we hold about you, request that it be corrected or deleted, and object to how it's used. To exercise any of these rights, contact us at shan@signimage.co.za. If you believe we've mishandled your information, you can also lodge a complaint with South Africa's Information Regulator at inforegulator.org.za.
We keep enquiry and project-related communication for as long as it's reasonably needed to deliver the work, maintain a project record, and meet our legal and accounting obligations, after which it's deleted.
We may update this page from time to time as the site or our services change. The date at the top shows when it was last revised.
If anything here is unclear, contact us at shan@signimage.co.za or 012 666 9124.
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